Privacy Policy

Zayda CRM (operated by Stellen Infotech) Last updated: 22 September 2026 This Privacy Policy applies to the Zayda CRM application at https://dashboard.zayda.io and the website https://zayda.io. It explains how we collect, use, store, share, and delete information, including Google user data.

1. Google user data we access

When a user connects a Google account from Zayda CRM, we access only the data the user authorizes for that integration:
  • Google account profile: name, email address, and profile identifier, to show which Google account is connected.
  • Google Calendar: create and update calendar events linked to CRM meetings.
  • Google Meet: create and read meeting spaces, meeting links, and meeting metadata.
  • Google Meet recordings / Drive Meet files: read recording or transcript files the user enabled, so the meeting can be attached to a CRM deal and an optional meeting summary can be shown in Zayda.
  • Google Drive: list metadata for files/folders the user selects, and upload or attach files the user chooses for a CRM deal. We do not request access to the user’s entire Drive.
  • Google Sheets: read and write spreadsheet data the user selects, to export CRM records or sync lead data.
  • Google Forms: read form structure and form responses the user selects, to import those responses as CRM leads/contacts.
We do not access Gmail inbox content, Contacts, or Google data unrelated to these CRM features.

2. How we use Google user data

Google user data is used only to provide or improve user-facing Zayda CRM features requested by that user:
  • Connect the user’s Google account and display connection status.
  • Schedule Google Meet / Calendar meetings from deals and leads.
  • Attach selected Drive files to CRM records.
  • Export or sync selected CRM data with Google Sheets.
  • Import selected Google Form responses as leads.
  • Show meeting recordings/transcripts and optional AI meeting summaries inside the user’s own CRM workspace.
Limited Use: Zayda’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not:
  • sell Google user data;
  • use Google user data for advertising, retargeting, or personalized ads;
  • use Google user data to determine credit-worthiness;
  • use Google Workspace APIs to develop, improve, or train generalized or non-personalized AI / ML models;
  • transfer Google user data to data brokers or information resellers.
Any AI summary of a Google Meet recording is generated only to provide that meeting-summary feature to the same customer workspace. It is not used to train models.

3. How we store Google user data

  • OAuth access and refresh tokens are stored on Zayda’s servers so the integration can keep working until the user disconnects it.
  • We store connection metadata (Google account name/email, token expiry) and IDs needed for the feature (calendar event IDs, Meet space IDs, selected Drive file/folder IDs, spreadsheet IDs, form IDs).
  • Imported Form responses and selected Sheet rows are stored as CRM lead/contact records.
  • Meeting titles, times, links, and optional recording/transcript references may be stored on the related CRM deal.
  • Data is stored on our cloud hosting infrastructure and transmitted over HTTPS/TLS.

4. How we share, transfer, or disclose Google user data

We do not sell Google user data. We do not share it with advertisers. Google user data may be disclosed only:
  • to Google, to provide the requested API feature;
  • to cloud hosting and infrastructure providers who process data solely to operate Zayda CRM, under confidentiality obligations;
  • to other users inside the same customer’s Zayda workspace, according to that workspace’s roles and permissions;
  • if required by law, or to protect security and prevent abuse.
We do not transfer Google user data to third parties for advertising, data brokerage, lending, or AI model training.

5. Data protection

  • HTTPS/TLS encryption in transit.
  • Access controls so only authorized workspace users and systems can use connected Google data.
  • OAuth tokens are stored with restricted access on our servers.
  • Human access to Google user data is limited to cases needed to provide the service the user requested, fix issues, meet legal obligations, or protect against security threats.

6. Retention and deletion

  • Google connection data is kept while the integration stays connected and the Zayda account is active.
  • The user can disconnect Google Meet, Drive, Sheets, or Forms at any time from Zayda CRM → Account Setup / Integrations. Disconnecting revokes Zayda’s access.
  • After disconnect or a deletion request, we delete or anonymize stored Google tokens and Google connection records within 30 days, unless a longer period is required by law.
  • CRM records created from imported Form/Sheet data remain in the workspace until the customer deletes those leads or closes the account, because they have become business records of that customer.
  • To request deletion, email info@zayda.io.

7. Other information we collect

Independent of Google, Zayda CRM may process account details (name, email, phone, company), lead/deal/pipeline data, communications, uploaded files, and technical data (IP address, browser, device) to operate the CRM.

8. Changes

If we change how we use Google user data, we will update this page and notify users by email or in-app notice before the change takes effect.

9. Contact

Stellen Infotech / Zayda CRM Email: info@zayda.io Phone: +971 58 682 0500 D-151, Phase 8, Industrial Area Mohali, Sahibzada Ajit Singh Nagar, Punjab 160062, India Al Garhoud, Dubai