Built for insurance agencies

Insurance CRM: Every Policy Inquiry, Answered in Seconds

The moment a lead asks for a quote, Zayda replies over email, WhatsApp and SMS, then places an AI follow-up call while the enquiry is still warm. Renewals, claims and policy history stay organised automatically.

Every feature included · No credit card required
Lead Response Receipt
Ref. ZY-88214-IN
Answered
00:00 Inquiry receivedMotor policy · website form
00:02 Email + WhatsApp sentQuote details attached
00:06 SMS follow-up sentConfirming coverage window
00:09 AI call placedHanded to agent, full context
4 channels active 0 leads unanswered
Trusted Worldwide

1,000+ agencies run their policies on Zayda

40+Countries
4.8/5Avg. Rating
<9sResponse Time
What is an insurance CRM
1 dashboard for leads, policies, renewals and reporting
4 channels answering every inquiry automatically

An insurance CRM brings every client, policy and inquiry into one place, so nothing is tracked twice and nothing waits in an inbox. It replaces the spreadsheet-and-sticky-note approach with a system that remembers renewal dates, logs every call and email automatically, and shows you exactly where each prospect sits between first inquiry and issued policy.

Zayda takes it further: the moment a lead comes in, it's answered across email, WhatsApp, SMS and an AI follow-up call, before your team even opens the message. Every conversation updates the pipeline on its own, so agents spend their time closing policies, not logging them.

See how Zayda fits your agency's workflow. Explore Features
Built-in AI response

Four channels, one enquiry, seconds to respond

You set the tone and hand-off rules. Zayda never goes off-script, and your rep picks up mid-conversation with full context, not a cold trail.

EM Sent in 2 seconds

Email

Instant reply with coverage details and next steps, written in your voice.

WA Sent in 3 seconds

WhatsApp

A message lands where policyholders already are, synced straight to the pipeline.

SM Sent in 6 seconds

SMS

A short confirmation that keeps the enquiry warm while the call is prepared.

AI Placed in 9 seconds

AI call

A follow-up call qualifies the enquiry and hands it to your rep with the transcript attached.

Zoom, Teams & Meet calls recorded and summarised automaticallyNo lead waits
Let AI answer your next lead in seconds. See It In Action
Insurance pipeline stages

Built around how a policy actually gets sold

Stages arrive pre-configured for insurance, from first inquiry to issued policy, then customise freely for your own process.

01

New inquiry

Captured from your website, WhatsApp, IndiaMART or a marketplace lead.

02

Quote sent

Coverage options shared automatically across email and WhatsApp.

03

Underwriting

Documents and risk details collected in one linked client record.

04

Policy issued

Deal closed, policy details logged against the client automatically.

05

Renewal

Reminders fire before expiry so no policyholder lapses unnoticed.

Build a pipeline around how you actually sell. Get Started
Policy & renewal management

Every policy, claim and renewal in its place

No more digging through spreadsheets to find out when a policy expires or what was discussed on the last call.

Renewals

Renewal reminders

Every policy carries its own expiry date. Zayda reminds your team, and can message the client, before a policy lapses.

  • Automatic reminders by policy type
  • Renewal stage inside your pipeline
  • No policy falls through the cracks
Communication

Claims & conversations

Every email, call, WhatsApp thread and note lives on the client's timeline, linked to the right policy.

  • Full conversation history, one timeline
  • Claims context always at hand
  • Smart reminders for the next touchpoint
Records

Policy & client data

Individual policyholders and corporate accounts, with policy type, premium and history all in one record.

  • Individual and corporate clients
  • Policy details linked to each deal
  • Exportable, always yours
Never miss a renewal again. See Renewals in Action
One pipeline per policy type

Sell more than one kind of policy? Track them separately.

Run a dedicated pipeline for each product line, with its own stages, fields and reminders.

Li

Life

Long cycles, beneficiary details and underwriting tracked start to finish.

He

Health

Group and individual plans, with renewal and claims history side by side.

Mo

Motor

Fast-moving quote-to-issue cycles with reminders before every renewal.

Tr

Travel

Short-cycle policies handled without cluttering your other pipelines.

Manage life, health, motor and travel, separately. Get Started
What changes when Zayda answers first

From missed renewals to a system that remembers for you

Spreadsheets & generic CRMs
With Zayda
Policy inquiries sit unanswered for hours
Answered by email, WhatsApp, SMS and an AI call within seconds
Renewal dates tracked in a separate spreadsheet
Renewal reminders fire automatically from each policy record
Claims history scattered across email and notebooks
One timeline per client: calls, claims, notes and policies together
One rigid process forced on every policy type
A dedicated pipeline per line: life, health, motor, travel
Team performance is a monthly guess
Live KPI dashboards and revenue tracking, always current
Make the switch from spreadsheets. Schedule a Demo
Security & data

Client and policy data stays yours

No hidden data practices, no advertising use. Integrations only activate when you turn them on.

Encrypted

Data encrypted in transit and at rest, with access controls on every account.

Never sold

Zayda does not sell your data or your policyholders' data, ever.

No ad use

Nothing stored in Zayda is used to target or serve advertising.

Role-based access

Keep sensitive policies visible only to the right people on your team.

Zayda connects with the tools you already use. Explore Integrations
Agencies running on Zayda

Teams that switched from spreadsheets

Zayda has completely transformed how we manage client relationships. The automation is smart, and our team stays in sync like never before.

Ayesha MalikSales Manager, NovaTech SolutionsVerified

We cut our manual tasks in half. It's intuitive, fast, and perfect for a growing agency like ours.

Rohan VermaFounder & CEO, GreenLoop MarketingVerified

Thanks to Zayda's mobile app, I can manage leads and policies on the go. It's like having my office in my pocket.

Nina PatelBusiness Development Head, CorelyticsVerified
Join the agencies already switching to Zayda. Join Them
Simple, honest pricing

No hidden fees. No forced upgrades.

Every feature included from day one: lead response, pipelines, renewals and reporting. See current plans and regional pricing on the pricing page.

One plan everything included · no card required
Ready to get started? Get Started
Integrate with tools you already use

Your stack, not a new one

Open APIs and 2,000+ app connections through our automation layer.

WhatsAppWhatsApp
GmailGmail
Google CalendarGoogle Calendar
ZoomZoom
Google MeetGoogle Meet
SlackSlack
ZapierZapier
StripeStripe
Google SheetsGoogle Sheets
RazorpayRazorpay
Don't see your tool? We'll connect it. Contact Us
Questions

Frequently asked questions

An insurance CRM is software built to help agents manage clients, policies and renewals from one place, instead of spreadsheets and scattered inboxes. It tracks every inquiry through to an issued policy, automates renewal reminders, and keeps claims and conversation history linked to each client record.

Yes. Every policy record carries an expiry date, and Zayda reminds your team, or the client directly, before it lapses, so renewals never depend on memory.

Yes. Each policy type can have its own pipeline, stages and fields, so a fast-moving motor quote doesn't get mixed up with a longer life underwriting process.

Yes. Zayda connects natively to WhatsApp Business, so leads, replies and updates land straight in the pipeline without manual copy-pasting.

Absolutely. Leads from IndiaMART, JustDial and popular marketplaces flow into Zayda in real time, ready for follow-up the moment they arrive.

Data is encrypted in transit and at rest, access is controlled per account, and Zayda never sells client data or uses it for advertising.

Zayda works with all major cloud-calling and telephony providers, so calls, recordings and call logs sync automatically to the right client record.

Generic CRMs need weeks of setup before they fit an insurance workflow. Zayda arrives pre-built for it: policy-type pipelines, renewal tracking and claims history are ready on day one, so you spend time closing policies instead of configuring software.

Yes. Zayda keeps individual clients and corporate accounts in separate, purpose-built records, each with its own policy details, premium history and contact structure, so nothing gets mixed up.

Both. Zayda scales from a single agent managing their own book of business to a large team running multiple pipelines and dashboards, with no added complexity for smaller setups.

Most agencies are live the same day. Pipelines, policy types and reminders come pre-configured for insurance, so there's no coding and no lengthy implementation before your team can start working in it.

Yes. Zayda connects with Gmail and Google Calendar out of the box, so emails, meetings and renewal calls stay synced without leaving the platform.

Yes. Zayda follows GDPR-aligned data handling practices, with encryption in transit and at rest and role-based access on every account.