Product questions, DMs and abandoned carts don't wait. The moment a shopper reaches out, Zayda replies across email, WhatsApp, SMS and an AI call, answers on your script, recovers the sale, and keeps every order and customer in one place.
Every feature included · no credit card required
Shoppers are impatient and one tab away from a competitor. Most stores quietly leak revenue through three gaps.
A shopper asks about sizing or delivery at 11pm. By morning they've bought from the store that replied first.
Most carts never check out. With no instant nudge, that revenue just walks out the door.
Orders in your store, chats on Instagram, emails in an inbox. No single view of who bought what.
An email, a WhatsApp message and an SMS go out immediately, then Zayda places an AI call on higher-value carts while intent is still hot. You decide exactly how it replies, and it hands the chat to your team with the whole conversation attached.
Five workspaces cover the shopper journey, from first message to repeat customer, without the bloat of a heavy enterprise suite.
Every DM, live chat, form and "where's my order" lands in one place, answered instantly and tagged by topic.
Track every order from enquiry and cart to placed, packed, shipped and delivered, with stages you control.
Every order, chat and email in one history, with reminders that bring shoppers back for the next purchase.
Abandoned carts trigger instant email, WhatsApp and SMS nudges, plus an AI call on higher-value baskets, so the sale doesn't quietly slip away.
See revenue by channel, carts recovered, repeat-purchase rate and which products actually move.
Your customer list is your most valuable asset. Zayda keeps it encrypted, private, and never uses it against you.
Data is encrypted in transit and at rest, with access controls on every account and order.
Zayda never sells your data or your customers' data, and never uses it to train advertising.
Give staff the access they need and keep customer data and payouts visible only to the right people.
Shopify, WooCommerce and Google connections switch on only when you connect them, and go off anytime.
No per-seat fees, no locked-away features. Every inbox, pipeline, AI reply and integration comes standard, so the whole team can use it from day one.
Keep your store, chats, calls and payments in sync. Want something custom? Zayda has open APIs.
Shopify
WooCommerce
Instagram
WhatsApp
Gmail
Stripe
Zapier
Messenger
Google Sheets
"We used to miss DMs overnight. Now every shopper gets an instant reply and a nudge, and our recovered-cart revenue paid for Zayda in the first week."
"The AI answers sizing and shipping questions exactly the way we would, then hands me the chat if it's tricky. Our conversion on Instagram enquiries jumped."
"Finally one view of every customer and order. I can see which channel actually drives repeat buyers and stopped guessing."
Every order moves through the same clear stages, so you always know what needs doing next and nothing slips between checkout and the doorstep.
Captured from every channel and answered in seconds.
Abandoned carts nudged, questions answered.
Payment in, order logged to the customer.
Picked, packed and ready to ship.
Tracking sent to the shopper automatically.
Confirmed, with a thank-you and review request.
Follow-ups and offers that bring them back.
The stages are yours to shape. Add a returns lane, split wholesale from retail, or run a separate pipeline per store, all without a single spreadsheet.
Build your pipeline →See Zayda answer a live shopper across four channels and recover a cart, then decide. Free to start, no credit card.
Tell us about your store and we'll set you up.
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No credit card required Every feature included
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